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Terms & Conditions

These terms set out the rules for holding an account with Angliabet Casino and playing on this site. They cover eligibility, verification, deposits and withdrawals, bonuses, safer gambling tools, account closure and how complaints are handled.

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These terms apply whenever you use your account

These terms and conditions set out the agreement between you and Angliabet Casino. They apply whenever you register, deposit, place a stake or play a game on this site.

They apply alongside our privacy policy, the terms published with each promotion and the rules of each game. By opening an account you confirm that you have read these terms and agree to them. If there is anything here you do not accept, please do not use the site.

Changes to these terms

We may update these terms, for example to reflect a change in the law, in the conditions of our gaming licence, in the payment methods we offer or in how the site works. Where a change affects you materially we will tell you by e-mail or by a notice in your account before it takes effect. The version published here is the one that applies, and continuing to play after a change means you accept it.

Who can hold an account and how to keep it secure

An account with us is personal to you. You may open one only if all of the following are true:

  1. You are 18 or over. Nobody under 18 may register, deposit or play.
  2. You are resident in the United Kingdom and using the site from a place where online gambling is lawful.
  3. You are opening the account for yourself, in your own name, and not on behalf of anyone else.
  4. You hold one account only. Duplicate accounts may be closed and any bonus benefit taken from them removed.
  5. You are not currently self-excluded, whether with us or through a national scheme.
  6. The details you give us are accurate and kept up to date in your account settings.

Keeping your login details safe

You are responsible for your password and for activity on your account while you are signed in. Keep your login details to yourself, do not let anyone else play on your account, and sign out on shared devices. Tell us through live chat or at support@casinoangliabet.co.uk as soon as you think someone else has access, and we will secure the account while we look into it.

Verification before your first withdrawal

We are required to confirm who our players are. We check every account, and a first withdrawal is paid only once those checks are complete. We may also run checks when you register, when you change your details or at any later point.

  • Identity and age: a valid photo identity document in the name on the account.
  • Address: a recent document showing your name and home address.
  • Payment method: evidence that the card, bank account or wallet you use belongs to you.
  • Source of funds: where we are required to ask, information about where the money you gamble with comes from.

Documents are handled in line with our privacy policy and can be uploaded in your account or sent to support@casinoangliabet.co.uk. While a check is outstanding we may limit deposits, play or withdrawals.

Deposits, withdrawals and bonuses

Deposits

You may deposit only money that belongs to you, from a payment method registered in your own name. The methods available to you, the minimum and maximum amounts and any fees are shown in the cashier when you are signed in. Your account is for play on this site, not for holding or transferring money, and we do not pay interest on balances.

Withdrawals

Where it is possible we return money to the method you deposited with. If that method cannot receive payments, we will ask you for an alternative in your own name. A request may be held while verification or source-of-funds checks are finished, or while we look into unusual play, and withdrawal limits are those shown in the cashier at the time.

StageWhat to expect
You request a withdrawalYou choose the amount and method in the cashier, within the limits shown there.
We complete our checksWe confirm your identity and that the payment method is yours, and ask for any documents still outstanding.
Payment is sentFunds go to the approved method; the time to reach you depends on your provider. If a payment is returned to us, we will contact you to arrange an alternative in your name.

Bonuses and promotions

Every offer is published with its own terms, which apply in addition to these. Unless the offer says otherwise, the following rules apply to any bonus credited to your account.

  • A wagering requirement must be met in full before bonus funds, or winnings made from them, can be withdrawn.
  • A maximum stake applies for as long as a bonus is active, at the level stated in the terms of that offer.
  • Games contribute to wagering at different rates, and some games do not contribute at all.
  • A bonus expires if it is not claimed, used or completed within the period stated in the offer, and any remaining bonus funds are removed at that point.
  • One offer applies per person, household, device and payment method.

We may change or end a promotion for the future. We may also remove a bonus and any winnings from it where an offer is misused, for example through duplicate accounts, players acting together, or stake patterns placed only to clear wagering with little risk.

Safer gambling tools and self-exclusion

Gambling should stay affordable and enjoyable. The tools below sit in your account settings, and our team can set them for you through live chat or e-mail.

  • Deposit limits: daily, weekly or monthly caps on what you pay in.
  • Loss and session limits: a ceiling on losses or on how long a session runs.
  • Reality checks: an on-screen reminder at the interval you choose.
  • Time-out: a short break during which you cannot deposit or play.
  • Self-exclusion: a longer closure of your account, with no marketing from us and no early reopening.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you exclude yourself from online gambling sites licensed in Great Britain in one step, and we honour exclusions registered there.

Closing an account, complaints and the law that applies

Closing or suspending an account

You can close your account at any time through live chat or by writing to support@casinoangliabet.co.uk, and we return any withdrawable balance once the usual checks are done. We may suspend or close an account where these terms are breached, where a duplicate account is found, where your information is inaccurate or cannot be verified, where we suspect fraud, collusion or money laundering, or where the law or our licence requires it. If an account stays inactive for a long period we may close it, and we will contact you first to explain how to withdraw any remaining balance.

Complaints and disputes

If something goes wrong, write to support@casinoangliabet.co.uk or use live chat, giving your account name and what happened. We acknowledge complaints promptly and answer within a reasonable time, and anything the first team member cannot settle is passed to a senior colleague. If we still cannot agree, you may refer the matter free of charge to the independent dispute resolution service we use, and we will tell you how to reach it.

Liability

We run the site with reasonable care and skill, but we cannot promise it will always be available or free of faults. We are not responsible for losses caused by your device or connection, and where a game or its display malfunctions the affected rounds are void and stakes returned. Nothing here limits liability that cannot be limited by law, and your rights as a consumer are unaffected.

Governing law

These terms, and any dispute arising from them, are governed by the laws of England and Wales. If any part of them is found to be unenforceable, the rest continues to apply.