Responsible Gaming at Angliabet Casino

Gambling should sit alongside your other leisure spending, like a cinema ticket or a meal out. It is not a way to earn money and it is not a way to win back money you have already lost. Every game we offer is built on random outcomes, and over any length of time the odds favour the house.

We ask every player to decide before depositing how much money and how much time they are prepared to spend. Set that budget from money left over once rent, bills, food and savings are covered, and treat any winnings as a bonus rather than part of your household income.

Our services are for adults aged 18 or over only. We hold a gaming licence and we verify the identity and age of every account holder before withdrawals are released. If we find that an account has been opened by someone under 18, we close it, void any play and return the deposited funds. Allowing another person to use your account is a breach of our terms.

The tools below are free, sit in the responsible gaming area of your account and take effect without you having to explain yourself to us. You can use one of them or all of them, and you can tighten any of them at any time.

Deposit limits

A deposit limit caps how much you can pay into your account over a daily, weekly or monthly period. Once the cap is reached, further deposits are declined until the period resets. A lower limit applies straight away; a request for a higher limit is confirmed only after the cooling-off period shown in the cashier, so a decision made in the moment cannot raise your spending.

Loss and session limits

A loss limit caps the net amount you can lose across a chosen period, counting stakes against returns. A session limit caps how long a single logged-in session can last; when the time is up, you are logged out automatically. Both are useful if play tends to run on longer than you intended.

Reality checks

A reality check interrupts play at the interval you choose and shows how long you have been logged in and what you have staked and won in that session. You then choose to carry on or to end the session. It is the lightest of the tools and a sensible default for everyone.

Time-outs

A time-out is a short break. Your account is locked for the period you select from the options in your account, you cannot deposit or place a bet, and the lock cannot be lifted early. Any balance remains yours and can be withdrawn. When the time-out ends, the account reopens only when you choose to use it again.

Self-exclusion

Self-exclusion is a longer and firmer commitment. We close your account for the minimum period set out in our terms, remove you from our marketing and take reasonable steps to stop you opening a new account with us during that time. Self-exclusion cannot be cancelled while it runs, and at the end of it the account stays closed until you contact us and complete a cooling-off period.

Switching a tool on

1. Log in and open the responsible gaming section of your account.
2. Choose the tool you want: deposit limit, loss limit, session limit, reality check, time-out or self-exclusion.
3. Select the amount or period from the options shown.
4. Confirm the change and look over the summary shown on screen.
5. If you would rather not do this yourself, ask our live chat team or e-mail support@casinoangliabet.co.uk and we will set it up for you.

Harm builds gradually, and the person it affects is often the last to notice. Go through the list below honestly and think about the past few months rather than the past few days.

• You spend more money or more time gambling than you planned to.
• You gamble to win back losses, or increase stakes to get even.
• You borrow money, sell belongings or use money set aside for bills in order to gamble.
• You gamble to escape stress, boredom, loneliness or low mood.
• You hide how much you gamble from family, friends or your partner.
• Gambling has affected your work, studies, sleep or relationships.
• You feel restless or irritable when you try to cut down or stop.
• You have lied about where money has gone.
• You cannot say with any confidence how much you lost last month.
• Someone close to you has asked you to stop.

The organisations below are independent of us and their support costs nothing. They also help partners, parents and friends of someone who is gambling.

• GambleAware is a national charity that provides clear information about gambling harm and signposts free prevention, advice and treatment services across Great Britain.
• GamCare offers free counselling, treatment and practical support for anyone affected by gambling, delivered by phone, online and through local services.
• The National Gambling Helpline is operated by GamCare and gives confidential advice and emotional support at any hour of the day, by phone or online chat, to players and to the people around them.
• GamStop is a free scheme that lets you block yourself from every online gambling site licensed in Great Britain with a single registration, for a period you choose; once it is active, it cannot be lifted early.

Your GP can also refer you to specialist NHS gambling treatment, and free debt advice is available from national money advice charities. If you tell our support team that you are struggling, we will help you set a limit, a time-out or a self-exclusion and point you to these services. We will not try to talk you out of it.

Underage gambling is never acceptable. We check the identity, age and address of every account holder, and we may ask for documents at registration, before a withdrawal or at any point afterwards. Accounts stay limited until those checks are complete.

If you share a device with children, take a few simple precautions:

• Never save your password in a shared browser and always log out when you finish.
• Do not let anyone else use your account, deposit with your card or bet on your behalf.
• Use the parental control settings built into your phone, tablet, computer and home broadband to restrict gambling content and app downloads.
• Consider filtering software that blocks gambling sites on every device in the home.
• Keep card details, banking apps and payment confirmations out of reach of children.

If you believe a minor has used your account or has access to it, change your password, contact our live chat or e-mail support@casinoangliabet.co.uk straight away, and we will secure the account and look into what happened.