Privacy Policy

We collect only what we need to run your account, keep play safe and fair, and meet the duties that apply to a licensed gambling operator. Most of it comes from you. Some is created automatically as you use the site, and some comes from the partners who help us check identity and payments.

Account and contact details

• Your name, date of birth, home address, e-mail address and mobile number.
• Your username, password and the details you set for account recovery.
• Marketing preferences and safer gambling settings such as deposit limits, reality checks and time-outs.

Identity and verification documents

• Photo identification, proof of address and, where needed, proof of the source of your funds.
• Selfies or short videos where our checks ask for them.
• The outcome of the checks our verification partners carry out for us.

We must confirm that every customer is 18 or over and is who they say they are, so an account cannot stay open where these documents are not supplied.

Transactions and play

• Deposits, withdrawals, the payment method used and masked card or account details.
• Bonus history, codes applied and wagering progress.
• Game and betting activity, balances and session lengths.

Device and usage data

• IP address and the approximate location taken from it, device type, operating system and browser.
• Pages viewed, time spent on the site and the identifiers set by cookies.
• Records of your contact with us, including live chat transcripts, e-mails and notes made by our team.

UK data protection law says we must have a reason, called a legal basis, for each use of your data. In plain words, our reasons are: we need the data to give you the service you asked for; we have to hold it to obey the law; we have a fair business interest that does not override your privacy; or you have given consent that you can withdraw.

Refusing marketing, or changing your mind later, has no effect on your ability to use your account. Where we rely on a fair business interest you can object, and we will stop unless the law requires us to continue.

We do not sell your personal data. We share it with the organisations that help us run the service, and with the authorities where the law requires it. Anyone handling data for us works under a written contract and may use it only for the purpose we set.

• Payment and banking providers, so that deposits and withdrawals can be processed and payment fraud stopped.
• Identity-verification and fraud-prevention partners, who check your details against their records and return a result to us; these checks are not credit applications and do not affect your credit score.
• Technology suppliers, including those who host the site, send e-mail and SMS, run live chat and supply the games.
• Regulators, law enforcement and other public bodies, where we are obliged to report or respond, and the self-exclusion scheme you may choose to join.
• Professional advisers and auditors, where they need the data to advise us or to check that we meet our obligations.

Some suppliers work outside the United Kingdom. Where data leaves the UK we put in place the safeguards data protection law requires, such as approved contract terms, so that it keeps the same level of protection.

We keep your data while your account is open, and then for the period the law requires us to hold records of gambling, payments and verification after an account closes. After that we delete it or make it anonymous so that it can no longer be linked to you.

• Account, transaction and verification records: the retention period set by gambling and anti-money-laundering rules.
• Marketing consents: while you remain opted in, and a short period afterwards to show when you opted out.
• Chat transcripts, e-mails and complaint files: long enough to settle any dispute and to show how it was handled.
• Self-exclusion records: the full length of the exclusion and the period required once it ends.

You have the following rights over the personal data we hold about you.

1. Access - a copy of the data we hold and an explanation of how we use it.
2. Correction - inaccurate or incomplete details put right.
3. Erasure - deletion of data we no longer have a reason to keep.
4. Restriction and objection - a pause on the use of your data, or an objection to uses based on our fair business interests, and to marketing at any time.
5. Portability - the data you gave us, in a commonly used electronic format.
6. A person to look at an automated decision, such as an automated verification or fraud outcome.

To use any of these rights, write to support@casinoangliabet.co.uk or open a live chat on the site. We may ask you to confirm your identity first so that we do not disclose your data to anyone else. We answer within the time limit data protection law sets, and will tell you if a complex request needs longer.

If you are unhappy with how we have handled your data, tell us first and we will look into it. You can also complain to the Information Commissioner's Office, the UK regulator for data protection, and nothing in this policy affects that right.

We and our suppliers use cookies and similar technologies to keep you signed in, remember your settings, measure how the site is used and, where you agree, show you advertising. You can accept or refuse non-essential cookies in the banner shown on your first visit and change your choice at any time in the cookie settings; essential cookies cannot be turned off, because the site will not work without them. The categories we use are set out in full in our Cookie Policy.

Our site is for adults aged 18 or over, and we verify every account before play continues. You can set deposit limits, take a time-out or self-exclude using the tools in your account, and the limits shown in your account apply as soon as they are confirmed. Free, confidential support is available from GambleAware, GamCare, GamStop and the National Gambling Helpline.

If we change how we use personal data we will update this page and, where the change matters to you, tell you by e-mail or by a notice in your account. The version published here is the one that applies to your account with us. If anything in it is unclear, write to support@casinoangliabet.co.uk and we will explain it.